All NewGate Technologies's products are warranted for a period of one (1) year from the date of start-up, not to exceed eighteen (18) months from the date of shipment, against defective materials and workmanship when properly sized, installed and operated at the design conditions, except as set forth below:

a) All NewGate ENERGY MDR Series Refrigerated Dryers and SYNERGY Series High Inlet Temperature Refrigerated Dryers carry a 5 Year Warranty on the MONOBLOC Heat Exchanger and a 2 Year Limited Warranty on the Compressor and Controller, in addition to the above.

On the products, during the 1st Year of the Warranty, all parts proved to be defective would either be furnished by NewGate free of charge, FOB Ocala, FL or will be authorized to be purchased locally. In the latter case, reimbursement will be provided at cost and a copy of the vendor invoice will be required before reimbursement. Labor charges will be reimbursed strictly in accordance with factory authorized time for a given repair procedure. Additionally, we do not guarantee our equipment against corrosion or similar sources of failure where the operating conditions are beyond our control.

On the ENERGY MDR Series Refrigerated Dryers and SYNERGY Series High Inlet Temperature Refrigerated Dryers, during the 2nd through the 5th Year of the Warranty, any MONOBLOC Heat Exchanger proved to be defective would be furnished by NewGate free of charge, FOB Ocala, FL. During the 2nd Year of the Limited Warranty on the Compressor and Controller, parts proved to be defective would be supplied at 50% discount off NewGate's published prices for these parts. In either case, no labor charges are covered after the 1st year.

Compressed Air Dryers in general and Refrigerated Compressed Air Dryers in particular sometimes need some standard field adjustments based on the actual flow conditions that exist at the customer's site. These adjustments are not covered under warranty. Please refer to the appropriate NewGate product Instruction & Operation Manual fro these adjustments or call NewGate to determine eligibility. Authorization must be obtained from NewGate prior to the start of any warranty work. When calling NewGate for authorization please provide the following information:

Model Number
Serial Number
Brief Description of Problem

Warranty Invoice must be submitted to NewGate within 30 days of any and all Warranty Repairs. Invoice must include the following items:

Model Number
Serial Number
Brief Description of Problem
Parts Purchased with Cost, Copy of Invoice or PO Issued to Vendor
Time Required for Repair
Hourly Rate
Miles Traveled

NewGate will reimburse strictly in accordance with the following guidelines:

Labor (including Travel time): $45.00 per hour or 60% of your published hourly rate, whichever is higher.

Travel Miles: $0.45 per mile for travel.